Your Master Technician Kaalai Miller came to my home today to give me some estimates for some plumbing work I need. He was so friendly, knowledgeable and professional. I immediately felt comfortable and at ease with him and your company. He gave me honest advice and all of my options. He was able to immediately schedule all of what I need done for tomorrow. My wife and I are very happy!
The 2 technicians that came today worked hard and steady. They did a beautiful job and completed everything I needed done. And their pau Hana clean-up was spotless. Beautiful, professional work. I am pleased beyond words!
Ryan came to give me advice and options to install air conditioning in our home. He was very professional and thorough, gave me several options and all the information I needed to share with my wife, so we can make an informed decision. Very happy and pleased with Ryan and your company
Yesterday, your technicians Cob and Kainalu came to install air conditioning in my home. They were knowledgeable, professional and completed the job in just 1 day! My wife and I are very happy we chose Steve's Plumbing and AC.
Cob returned this morning to turn on our new system. He was just as nice, professional as he was when he installed it. I had to run some errands when he was finished. It was so nice to come home to a cool house, and I can't believe how quiet it is. Thank you Steve's Plumbing and AC!
Andy Chenoweth
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February 03, 2026
Steveโs prices are outrageously high. ย If you are considering them, I strongly suggest you get another bid or two.
Hereโs the backstory.ย I called Steveโs because our tenant reported a sewage backup in her ohana. I was off-island at the time (and Steveโs knew it because they had to coordinate with my tenant for access.) Steveโs said they could come the next day to run a camera scope down the line, which was encouraging. They reported that the scope showed tree roots had invaded the sewer pipe and that the pipe would need to be excavated and replaced. The charge for the camera scope was $471.20.
The next day they called with a repair bid in the amount of $23,125.65. The written bid, which followed, described the proposed work as โexcavate [a 40โ] trench to a maximum depth of 24โ to lay a new [40โ] sewer yard line of DWV piping with 4 inch PVC/ABS. Includes up to two (2) fittings.โ
Having been around construction my entire adult life, I knew Steveโs proposal was a total rip-off. When I said so, the Steveโs representative immediately backed off and offered me a 10% discount. When I responded that this made the price only slightly less crazy, they then offered to let me negotiate a better price with a manager.
I donโt know what this tells you, but It tells me that Steveโs throws out an extremely high bid to see what will stick and then negotiates, if necessary, to get the job. And, perhaps they factored in that I was in a vulnerable position, being off island with a tenant complaining of a habitability issue.
After spending time on the phone with friends in the construction industry, I ended up calling what the Google says is likely the largest plumbing company on Maui. I will call this company โCompany A.โ Youโve seen their vans.
Company A charged $344 to camera scope the line, more than 25% less than Steveโs. A significant difference, but not nearly as significant as the price disparity for doing the real work.
Company Aโs proposal stated that only 25โ (rather than 40โ) of pipe needed to be excavated and replaced at a total cost of $5,482.72. That's right, Steveโs bid was more than FOUR TIMES HIGHER than Company Aโs!!
Even if you were to adjust the prices for the difference in scope of work โ 25โ vs. 40โ in length (or run) โ Steveโs bid would still be almost three times higher than Company Aโs. And, the difference in scope of work also reflects poorly on Steveโs.
I would note that Company A performed the work on time and at the quoted price โ zero surprises.
I hate to think how many unsuspecting customers have paid Steveโs prices because they lacked the time or experience to question their prices.
Kumu Nฤlani Hoewaa
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December 21, 2025
I had an outdoor water pipe burst and spray water everywhere, so I contacted Steveโs Plumbing. Josiah Acang responded quickly and arrived at my home in no time. He immediately assessed the situation, capped the outdoor water line, and stopped the leak efficiently.
Josiah was extremely friendly, professional, and courteous, and he worked quicklyโeverything was completed in less than five minutes. I was especially impressed that he chose not to charge me for the service.
Outstanding service all around. I will definitely be using Steveโs Plumbing again for all of my plumbing needs.
Maui Fishaman13
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June 21, 2025
The service and technicians that Steve has are real Professionals.. like Jason that came up to help give me an estimate on an issue I have.. he was on time.. friendly .. respectful ..and.. knowledgeable . I look forward on moving forward and doing business with Steveโs Plumbing.
Today I had Jason hookup my Generac Generator to my propane tanks.. he plumbed the piping and set up the regulator and fixtures perfectly . Great work and Iโm happy with the end result. I highly recommend using Steveโs plumbing and his professional service team. Much mahalos !๐ค
Janet Baldwin
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December 09, 2025
Jace had a pleasant and professional attitude. He described what he was going to do, gave me a bid and cleaned up when he was done. I would highly recommend.
Your Master Technician Kaalai Miller came to my home today to give me some estimates for some plumbing work I need. He was so friendly, knowledgeable and professional. I immediately felt comfortable and at ease with him and your company. He gave me honest advice and all of my options. He was able to immediately schedule all of what I need done for tomorrow. My wife and I are very happy! The 2 technicians that came today worked hard and steady. They did a beautiful job and completed everything I needed done. And their pau Hana clean-up was spotless. Beautiful, professional work. I am pleased beyond words! Ryan came to give me advice and options to install air conditioning in our home. He was very professional and thorough, gave me several options and all the information I needed to share with my wife, so we can make an informed decision. Very happy and pleased with Ryan and your company Yesterday, your technicians Cob and Kainalu came to install air conditioning in my home. They were knowledgeable, professional and completed the job in just 1 day! My wife and I are very happy we chose Steve's Plumbing and AC. Cob returned this morning to turn on our new system. He was just as nice, professional as he was when he installed it. I had to run some errands when he was finished. It was so nice to come home to a cool house, and I can't believe how quiet it is. Thank you Steve's Plumbing and AC!
Steveโs prices are outrageously high. ย If you are considering them, I strongly suggest you get another bid or two. Hereโs the backstory.ย I called Steveโs because our tenant reported a sewage backup in her ohana. I was off-island at the time (and Steveโs knew it because they had to coordinate with my tenant for access.) Steveโs said they could come the next day to run a camera scope down the line, which was encouraging. They reported that the scope showed tree roots had invaded the sewer pipe and that the pipe would need to be excavated and replaced. The charge for the camera scope was $471.20. The next day they called with a repair bid in the amount of $23,125.65. The written bid, which followed, described the proposed work as โexcavate [a 40โ] trench to a maximum depth of 24โ to lay a new [40โ] sewer yard line of DWV piping with 4 inch PVC/ABS. Includes up to two (2) fittings.โ Having been around construction my entire adult life, I knew Steveโs proposal was a total rip-off. When I said so, the Steveโs representative immediately backed off and offered me a 10% discount. When I responded that this made the price only slightly less crazy, they then offered to let me negotiate a better price with a manager. I donโt know what this tells you, but It tells me that Steveโs throws out an extremely high bid to see what will stick and then negotiates, if necessary, to get the job. And, perhaps they factored in that I was in a vulnerable position, being off island with a tenant complaining of a habitability issue. After spending time on the phone with friends in the construction industry, I ended up calling what the Google says is likely the largest plumbing company on Maui. I will call this company โCompany A.โ Youโve seen their vans. Company A charged $344 to camera scope the line, more than 25% less than Steveโs. A significant difference, but not nearly as significant as the price disparity for doing the real work. Company Aโs proposal stated that only 25โ (rather than 40โ) of pipe needed to be excavated and replaced at a total cost of $5,482.72. That's right, Steveโs bid was more than FOUR TIMES HIGHER than Company Aโs!! Even if you were to adjust the prices for the difference in scope of work โ 25โ vs. 40โ in length (or run) โ Steveโs bid would still be almost three times higher than Company Aโs. And, the difference in scope of work also reflects poorly on Steveโs. I would note that Company A performed the work on time and at the quoted price โ zero surprises. I hate to think how many unsuspecting customers have paid Steveโs prices because they lacked the time or experience to question their prices.
I had an outdoor water pipe burst and spray water everywhere, so I contacted Steveโs Plumbing. Josiah Acang responded quickly and arrived at my home in no time. He immediately assessed the situation, capped the outdoor water line, and stopped the leak efficiently. Josiah was extremely friendly, professional, and courteous, and he worked quicklyโeverything was completed in less than five minutes. I was especially impressed that he chose not to charge me for the service. Outstanding service all around. I will definitely be using Steveโs Plumbing again for all of my plumbing needs.
The service and technicians that Steve has are real Professionals.. like Jason that came up to help give me an estimate on an issue I have.. he was on time.. friendly .. respectful ..and.. knowledgeable . I look forward on moving forward and doing business with Steveโs Plumbing. Today I had Jason hookup my Generac Generator to my propane tanks.. he plumbed the piping and set up the regulator and fixtures perfectly . Great work and Iโm happy with the end result. I highly recommend using Steveโs plumbing and his professional service team. Much mahalos !๐ค
Jace had a pleasant and professional attitude. He described what he was going to do, gave me a bid and cleaned up when he was done. I would highly recommend.