Absolute worst experience I’ve ever encountered with tire shop. Called to see if they could get us in quick and they said we could have a 10:00 am appointment. We accepted. At 10:40, we were still waiting, so I asked for an update. They said very rudely and without looking up at us “we request two hour timeframes for appointments”. That was never said before and would have been nice to know. The rest of our customer experience with this location went about the same, met with the same rudeness from all of the counter staff. Would not recommend.
Nicole Wilder
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July 26, 2025
Janelle’s customer service was above and beyond my expectations. I initially went in with a free maintenance inspection scheduled to see if my tires were due for a change, and she came out to measure the tread for me quickly and efficiently. She then gave me quote estimates for each budget range/ brand. She then proceeded to let me know she will still have the guys bring it up to take a look at everything else since it was on the schedule. I found out BOTH brake lights were OUT and my air/cabin filter were dirty, which I then got it repaired right away with no issue.
Would highly recommend to anyone, and will definitely be back!
Thank you Janelle, for being amazing at what you do =) See you again.
Bijou Shilshul shvili
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August 19, 2025
I scheduled a tire rotation and when I got inside it looks like they were waiting for me,YES-unreal!
normally it never happens so I appreciate that a lot because I have learned that it never happens this way,Rick was doing a great job as always,I know him for really long time and I was happy to see him again.
Trish LLoyd
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August 27, 2025
Had a rental car in the left tires had 10 pounds more than the right tires. So I went to the Goodyear and asked them if they could fix that for me and they said of course we can and they did and I was thankful.
Laura McRoberts
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August 25, 2025
Incredible service. The lady who helped us saved us a 2 hour wait and was incredibly kind. Thank you so much!!
Absolute worst experience I’ve ever encountered with tire shop. Called to see if they could get us in quick and they said we could have a 10:00 am appointment. We accepted. At 10:40, we were still waiting, so I asked for an update. They said very rudely and without looking up at us “we request two hour timeframes for appointments”. That was never said before and would have been nice to know. The rest of our customer experience with this location went about the same, met with the same rudeness from all of the counter staff. Would not recommend.
Janelle’s customer service was above and beyond my expectations. I initially went in with a free maintenance inspection scheduled to see if my tires were due for a change, and she came out to measure the tread for me quickly and efficiently. She then gave me quote estimates for each budget range/ brand. She then proceeded to let me know she will still have the guys bring it up to take a look at everything else since it was on the schedule. I found out BOTH brake lights were OUT and my air/cabin filter were dirty, which I then got it repaired right away with no issue. Would highly recommend to anyone, and will definitely be back! Thank you Janelle, for being amazing at what you do =) See you again.
I scheduled a tire rotation and when I got inside it looks like they were waiting for me,YES-unreal! normally it never happens so I appreciate that a lot because I have learned that it never happens this way,Rick was doing a great job as always,I know him for really long time and I was happy to see him again.
Had a rental car in the left tires had 10 pounds more than the right tires. So I went to the Goodyear and asked them if they could fix that for me and they said of course we can and they did and I was thankful.
Incredible service. The lady who helped us saved us a 2 hour wait and was incredibly kind. Thank you so much!!