The only thing this company does professionally is scam people. Once you buy it’s bye bye to all communication, leaving you with a very expensive broken system. It doesn’t work. The promises of saving power are untrue. They become virtually uncontactable after you pay and install the solar system. On the off chance you do get someone out at your house, the employee turnover rate is so high it’s always a new person who is just as confused about what’s going on with this company as everyone else. The owner refuses to take any accountability but will gladly take your money. It’s been 4 months with a payed for, non-functional system - I’ll update this review if the solar gets fixed and starts working … if you’re seeing this, well…. :)
Reggie Ige (Reggie Ige Photography)
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January 26, 2026
They installed the solar water heater and solar electrical system on a house we just purchased. We have tried to call several times. Left messages. No returned calls or anything. Avoid!
jayson blue
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January 30, 2026
i bought my system in full from these people, once it was installed they told me it was on and working, 3 months later it wasn't working cause nobody at the company told me i HAVE to install the tesla app for it to work... countless emails text messages and phone calls, and attempts to contact the manager i got nothing.. it was like talking to a wall, probably the worst experience ive ever had with any so called professional company... once they install your system good luck getting any form of customer support from these people... all they want to do is take your money and move on to the next one... they don't give a crap about you... i would HIGHLY recommend using ANY other company besides this clown show
if 0 stars was an option that's what i would give them
Kent Young
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November 05, 2024
I used Haleakala Solar to add solar panels and Tesla power walls to our house. While the process takes some time (6 months or so from start to finish), Haleakala Solar was very clear from the beginning on what the process looks like, the steps, and how long each step would take. Some steps took longer than they planned and some less (as you might expect in a complicated process), but overall, they were pretty accurate.
The work was really well done. There electricians and technicians were all professional. The communication from their team on site and in the office was good. There was some communication back and forth for the different steps, and they always called or emailed me back (or took care of whatever paperwork was needed).
In the end, I was very happy, got good feedback on the work from the county inspector, and would use them again.
Thank you Christine, Cryschelle, and team!
David Ricks
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February 08, 2024
UPDATE 2.7.2024:
Well, Haleakala Solar was finally able to come to my home and make the necessary roof repairs and water heater adjustments. All were completed quickly once on site. I was told there have been some management changes to alleviate customer concerns. I am now completely satisfied with the work performed by Haleakala Solar. I will now update to four stars. Can't give five due to the issues with the "old" management problems that I encountered.
I had a new solar water heater installed by Haleakala Solar. A few weeks after the install I realized there was damage to my brand new metal roof and an issue with the water heater itself. I sent messages to the salesman, left messages at the Maui office, submitted service requests, and an email to the Oahu office, all with NO response. Finally, months later I was able to talk to a person at the Maui location. A company representative came to my home, acknowledged the roof damage, and told me a tech would need to look at the water heater. That was over a month ago. I have yet to hear anything further from Haleakala Solar. Called their Maui office but no answer, as seems to be the norm, so I left a voicemail (Isaac?). Another week has passed, still no response. Guess my next step will be a formal complaint with RICO.
The only thing this company does professionally is scam people. Once you buy it’s bye bye to all communication, leaving you with a very expensive broken system. It doesn’t work. The promises of saving power are untrue. They become virtually uncontactable after you pay and install the solar system. On the off chance you do get someone out at your house, the employee turnover rate is so high it’s always a new person who is just as confused about what’s going on with this company as everyone else. The owner refuses to take any accountability but will gladly take your money. It’s been 4 months with a payed for, non-functional system - I’ll update this review if the solar gets fixed and starts working … if you’re seeing this, well…. :)
They installed the solar water heater and solar electrical system on a house we just purchased. We have tried to call several times. Left messages. No returned calls or anything. Avoid!
i bought my system in full from these people, once it was installed they told me it was on and working, 3 months later it wasn't working cause nobody at the company told me i HAVE to install the tesla app for it to work... countless emails text messages and phone calls, and attempts to contact the manager i got nothing.. it was like talking to a wall, probably the worst experience ive ever had with any so called professional company... once they install your system good luck getting any form of customer support from these people... all they want to do is take your money and move on to the next one... they don't give a crap about you... i would HIGHLY recommend using ANY other company besides this clown show if 0 stars was an option that's what i would give them
I used Haleakala Solar to add solar panels and Tesla power walls to our house. While the process takes some time (6 months or so from start to finish), Haleakala Solar was very clear from the beginning on what the process looks like, the steps, and how long each step would take. Some steps took longer than they planned and some less (as you might expect in a complicated process), but overall, they were pretty accurate. The work was really well done. There electricians and technicians were all professional. The communication from their team on site and in the office was good. There was some communication back and forth for the different steps, and they always called or emailed me back (or took care of whatever paperwork was needed). In the end, I was very happy, got good feedback on the work from the county inspector, and would use them again. Thank you Christine, Cryschelle, and team!
UPDATE 2.7.2024: Well, Haleakala Solar was finally able to come to my home and make the necessary roof repairs and water heater adjustments. All were completed quickly once on site. I was told there have been some management changes to alleviate customer concerns. I am now completely satisfied with the work performed by Haleakala Solar. I will now update to four stars. Can't give five due to the issues with the "old" management problems that I encountered. I had a new solar water heater installed by Haleakala Solar. A few weeks after the install I realized there was damage to my brand new metal roof and an issue with the water heater itself. I sent messages to the salesman, left messages at the Maui office, submitted service requests, and an email to the Oahu office, all with NO response. Finally, months later I was able to talk to a person at the Maui location. A company representative came to my home, acknowledged the roof damage, and told me a tech would need to look at the water heater. That was over a month ago. I have yet to hear anything further from Haleakala Solar. Called their Maui office but no answer, as seems to be the norm, so I left a voicemail (Isaac?). Another week has passed, still no response. Guess my next step will be a formal complaint with RICO.