Had a great experience with this facility. Our brakes were overheating and we needed to get our vehicle into a shop quickly, we lucked out and were able to get in the next day and worked with Tommy.
Our vehicle is a beater 2001 Town and Country. It’s a beach car and we are trying to do minimal work on it. Tommy went through all the areas that needed work, and while it was expensive to us, it was reasonably priced based on the extensive work. I asked to see underneath and he showed me all the issues. I asked him about getting the car to drive again and piece meal it because the car isn’t worth much.
Tommy offered advice on the most important things to fix and we worked through getting the frozen calipers replaced, along with a control arm. The rotors needed work along with the pads and he recommended them but was super cool about doing the work we wanted to fix the sticking brakes.
Within a day, the car was ready to go. Tommy was super great at explaining everything, listening to our concerns and what we needed, and was a cool funny guy to talk to. We will absolutely use him in the future and more than likely this vehicle will need more work. But he saved our vacation, saved us from buying a new car, and extended the life of our beach car.
Highly recommended mechanic!
Lorenzell Wilson
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November 28, 2024
Awesome customer service! I had a flat and needed some tires so I called Master Auto. They were courteous, prompt and gave me a super fair deal without any hassles. It’s great to know that there are still honest Auto shops with great customer service on Maui!
Susan Hopkins
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October 31, 2024
Once again my mechanics at MasterCare did a great job with tire repairs within a half hour. Upon posting this I saw an older post that never went through, where I had my Lexus in for repairs but when done I had to work and couldn't pick it up so they kept my car for a couple of days. I will always go to MasterCare Auto!
V C
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December 23, 2024
Tommy and his staff are really friendly. Tommy was really helpful with the issue I had with my ac. He fixed it and made my 4 runner cool again. I’ll be bring my vehicle to Master Auto Center if I run into problems again. Awesome and Good Job!!
Tony Baldwin
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November 01, 2024
This is second time I’ve used Master Auto for vehicle maintenance. Having a great mechanic in a place where EVERYTHING is crazy over priced is a good thing. The owner is incredibly knowledgeable and extremely fare when pricing your job. This last visit he got me in right away and had me back on the road in less than 4 hours. I thought for sure it was going to be at least a week and charged me much less than I expected. If you’re looking to stay local with a mechanic who is fast, knowledgeable, and trustworthy! Make Master Auto your first choice.
Had a great experience with this facility. Our brakes were overheating and we needed to get our vehicle into a shop quickly, we lucked out and were able to get in the next day and worked with Tommy. Our vehicle is a beater 2001 Town and Country. It’s a beach car and we are trying to do minimal work on it. Tommy went through all the areas that needed work, and while it was expensive to us, it was reasonably priced based on the extensive work. I asked to see underneath and he showed me all the issues. I asked him about getting the car to drive again and piece meal it because the car isn’t worth much. Tommy offered advice on the most important things to fix and we worked through getting the frozen calipers replaced, along with a control arm. The rotors needed work along with the pads and he recommended them but was super cool about doing the work we wanted to fix the sticking brakes. Within a day, the car was ready to go. Tommy was super great at explaining everything, listening to our concerns and what we needed, and was a cool funny guy to talk to. We will absolutely use him in the future and more than likely this vehicle will need more work. But he saved our vacation, saved us from buying a new car, and extended the life of our beach car. Highly recommended mechanic!
Awesome customer service! I had a flat and needed some tires so I called Master Auto. They were courteous, prompt and gave me a super fair deal without any hassles. It’s great to know that there are still honest Auto shops with great customer service on Maui!
Once again my mechanics at MasterCare did a great job with tire repairs within a half hour. Upon posting this I saw an older post that never went through, where I had my Lexus in for repairs but when done I had to work and couldn't pick it up so they kept my car for a couple of days. I will always go to MasterCare Auto!
Tommy and his staff are really friendly. Tommy was really helpful with the issue I had with my ac. He fixed it and made my 4 runner cool again. I’ll be bring my vehicle to Master Auto Center if I run into problems again. Awesome and Good Job!!
This is second time I’ve used Master Auto for vehicle maintenance. Having a great mechanic in a place where EVERYTHING is crazy over priced is a good thing. The owner is incredibly knowledgeable and extremely fare when pricing your job. This last visit he got me in right away and had me back on the road in less than 4 hours. I thought for sure it was going to be at least a week and charged me much less than I expected. If you’re looking to stay local with a mechanic who is fast, knowledgeable, and trustworthy! Make Master Auto your first choice.