Scam and Theft watch! I would never recommend anyone take their vehicle to Maui Tech Auto in Kihei 1. They stole my BMW battery and replaced it with an Optima. The BMW battery is specifically designed to match my needs, however the Optima battery nearly damaged my car and it doesn't fit. Theres a cover that's supposed to go above the battery but it couldn't fit on top. They also wrapped up my battery shielding and placed it on the side thinking it won't rattle and I won't notice. 2. They broke my driver side post to my door trying to gain entry into my car. If the right battery was on there you could have used the key. 3. They drove my vehicle with no air in the tires, unto the tow truck, ultimately destroying my back bumper, and scraping up my exhaust as it was trying to get into the tow truck. 4. My windows were opened as they promised the car would remain safe of their property, broken promises are left and right with these guys 5. They held off on giving me an estimate on my vehicle as they stole my parts, and replaced them with items that dont belong. 6. On top of that I'm missing expensive shielding to the undercarriage of my vehicle. They've given no response back and I eventually gave up trying. Left many voicemails, but all went unanswered. Reports have been filed with MPD/ Rico/ and BBB and my insurance company.
Needed renewed HI Safety Check- these fine folks did the job same day and I renewed registration at the DMV kiosk in Safeway Kihei. All good.
I have used this place several times in the past for repairs, oil changes and today to change the flat tire. l always drove off happy with work and how l was treated. Today was no exception. With a flat tire and spare stuck and unable to release, we got turned down across the street at Good Year Auto (they absolutely suck) and as l always had great experience with Maui Tech, l asked tow truck driver to tow us here. Even though the service writer Desiree wasn't around, Rafael the mechanic dropped what he was doing to not only put the spare on for us, he also fixed the puncture. These guys are nice, competent and helpful. Can't go wrong here.
I highly recommend Maui Tech. They are HONEST. I brought in a Maui beater/cruiser in for an assessment. Not only was final price lower than the quoted estimate, Desiree also told me, in the kindest possible way!, that the car was not worth fixing. (The shop could have easily made recommendations to fix certain things.) All in all, a very positive personal and professional experience. I will be returning.
Starter on our rx350 was failing so I bought one here in Kihei and these great guys got it installed for me on the same Monday I took it to them! Couldn’t be happier. Fernando - you da MAN! No more fear of not making it home. He also said the brakes are going to need replacement soon. Guess where this car is going to? Mahalo guys. You’re the best.
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