From start to finish, the experience was nothing short of exceptional.
The food was absolutely amazing — perfectly seasoned, tender, and full of flavor.
The drinks were right on point and balanced beautifully, and the desserts were the perfect ending to an unforgettable meal.
The location itself is excellent — elegant, comfortable, and set in a beautiful part of Wailea.
But what truly stood out was the service. Huge shoutout to Manager Mary-Lynn and Waiter Patrick for their warm hospitality and top-tier professionalism.
They made us feel genuinely welcome and ensured every detail was perfect.
If you’re in Maui and looking for a memorable dining experience, Ruth’s Chris in Wailea is a must. 🔥🥩🍸🍰
Roy Actual
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October 15, 2025
A high end steakhouse, slightly more casual than other Ruth's Chris on the mainland. Intimate atmosphere. The professional and friendly staff are excellent.
The steaks are delicious. Various cuts are prepared to order on extremely hot plates. Aged appropriately and meticulously prepared, they're the best.
Side dishes are a large carte. Each are the perfect accompaniment to the entrees. If you're not sure what you'd like, ask your server for suggestions.
A full bar area is available.
There is plenty of free parking adjacent to the restaurant.
David Piutau
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October 07, 2025
This place is expensive, but definitely worth it! It's the best place I've gone to for steak here on Maui. Until my dad and I ate here tonight, I thought I knew a good steak. Thank you for making me realize I've been eating steak wrong for 40+ years. 😂😂😂 The service is excellent, the atmosphere is calm and quiet. It's a dining experience definitely worth the cost! Oh, and a word of advice; when they tell you a side dish/dessert is big, take their word for it. I barely finished my apple pie a la mode! Anyway, go check them out at the Shops At Wailea!
Elvis Chen
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December 20, 2025
A Masterclass in How to Ruin Someone’s Birthday – Congratulations, Ruth’s Chris.
If your goal is to make a customer feel unwelcome, disrespected, and outright singled out, then Ruth’s Chris Steak House in Hawaii deserves a standing ovation. Because you absolutely mastered it.
I came with my family to celebrate my birthday. I politely asked our server if there was any birthday special.
He confidently told me “No.”
Then immediately followed it with “But happy birthday to you.”
Touching. Truly.
Imagine my surprise when I watched table after table around us receiving the fire strawberry birthday dessert, complete with staff singing Happy Birthday like they were auditioning for a musical. Seems like the special magically exists when it’s someone else’s birthday.
Just to confirm I wasn’t hallucinating, I asked another server what the dessert was. He instantly replied, “Oh, that’s our birthday and anniversary special.”
So the special exists.
Everyone around me gets it.
But not me.
When the original server returned and I asked about the contradiction, he suddenly developed selective memory.
He “didn’t know” it was my birthday.
He “didn’t remember” the conversation.
Funny how he remembered to say Happy Birthday to me earlier though.
At this point, the message was loud and clear:
Other guests deserve the celebration.
We apparently do not.
Whether it was discrimination, bias, or just shocking incompetence, the effect was the same:
My birthday dinner was ruined, and my family felt embarrassed on my behalf.
For a place that charges premium prices, Ruth’s Chris delivered the most uncomfortably unequal experience I’ve had in years.
If this is their standard of hospitality, then bravo — because I will never forget it.
And I will never return.
Management needs to take a serious look at what’s happening here, because this level of disrespect should not be happening to ANY guest.
S Kim
-
November 07, 2025
NY strip was very flavorable and delicious.
Our waiter Aaron took a great care of us.
Our Address
The Shops at, 3750 Wailea Alanui Dr, Wailea, HI 96753, USA
From start to finish, the experience was nothing short of exceptional. The food was absolutely amazing — perfectly seasoned, tender, and full of flavor. The drinks were right on point and balanced beautifully, and the desserts were the perfect ending to an unforgettable meal. The location itself is excellent — elegant, comfortable, and set in a beautiful part of Wailea. But what truly stood out was the service. Huge shoutout to Manager Mary-Lynn and Waiter Patrick for their warm hospitality and top-tier professionalism. They made us feel genuinely welcome and ensured every detail was perfect. If you’re in Maui and looking for a memorable dining experience, Ruth’s Chris in Wailea is a must. 🔥🥩🍸🍰
A high end steakhouse, slightly more casual than other Ruth's Chris on the mainland. Intimate atmosphere. The professional and friendly staff are excellent. The steaks are delicious. Various cuts are prepared to order on extremely hot plates. Aged appropriately and meticulously prepared, they're the best. Side dishes are a large carte. Each are the perfect accompaniment to the entrees. If you're not sure what you'd like, ask your server for suggestions. A full bar area is available. There is plenty of free parking adjacent to the restaurant.
This place is expensive, but definitely worth it! It's the best place I've gone to for steak here on Maui. Until my dad and I ate here tonight, I thought I knew a good steak. Thank you for making me realize I've been eating steak wrong for 40+ years. 😂😂😂 The service is excellent, the atmosphere is calm and quiet. It's a dining experience definitely worth the cost! Oh, and a word of advice; when they tell you a side dish/dessert is big, take their word for it. I barely finished my apple pie a la mode! Anyway, go check them out at the Shops At Wailea!
A Masterclass in How to Ruin Someone’s Birthday – Congratulations, Ruth’s Chris. If your goal is to make a customer feel unwelcome, disrespected, and outright singled out, then Ruth’s Chris Steak House in Hawaii deserves a standing ovation. Because you absolutely mastered it. I came with my family to celebrate my birthday. I politely asked our server if there was any birthday special. He confidently told me “No.” Then immediately followed it with “But happy birthday to you.” Touching. Truly. Imagine my surprise when I watched table after table around us receiving the fire strawberry birthday dessert, complete with staff singing Happy Birthday like they were auditioning for a musical. Seems like the special magically exists when it’s someone else’s birthday. Just to confirm I wasn’t hallucinating, I asked another server what the dessert was. He instantly replied, “Oh, that’s our birthday and anniversary special.” So the special exists. Everyone around me gets it. But not me. When the original server returned and I asked about the contradiction, he suddenly developed selective memory. He “didn’t know” it was my birthday. He “didn’t remember” the conversation. Funny how he remembered to say Happy Birthday to me earlier though. At this point, the message was loud and clear: Other guests deserve the celebration. We apparently do not. Whether it was discrimination, bias, or just shocking incompetence, the effect was the same: My birthday dinner was ruined, and my family felt embarrassed on my behalf. For a place that charges premium prices, Ruth’s Chris delivered the most uncomfortably unequal experience I’ve had in years. If this is their standard of hospitality, then bravo — because I will never forget it. And I will never return. Management needs to take a serious look at what’s happening here, because this level of disrespect should not be happening to ANY guest.
NY strip was very flavorable and delicious. Our waiter Aaron took a great care of us.