Steve’s Plumbing Service

270 Lalo St #101, Kahului, HI 96732, USA

About Steve’s Plumbing Service

4.8 / 5

from reviews

    Fred Ventura
    -
    September 05, 2025

    Your Master Technician Kaalai Miller came to my home today to give me some estimates for some plumbing work I need. He was so friendly, knowledgeable and professional. I immediately felt comfortable and at ease with him and your company. He gave me honest advice and all of my options. He was able to immediately schedule all of what I need done for tomorrow. My wife and I are very happy! The 2 technicians that came today worked hard and steady. They did a beautiful job and completed everything I needed done. And their pau Hana clean-up was spotless. Beautiful, professional work. I am pleased beyond words! Ryan came to give me advice and options to install air conditioning in our home. He was very professional and thorough, gave me several options and all the information I needed to share with my wife, so we can make an informed decision. Very happy and pleased with Ryan and your company Yesterday, your technicians Cob and Kainalu came to install air conditioning in my home. They were knowledgeable, professional and completed the job in just 1 day! My wife and I are very happy we chose Steve's Plumbing and AC. Cob returned this morning to turn on our new system. He was just as nice, professional as he was when he installed it. I had to run some errands when he was finished. It was so nice to come home to a cool house, and I can't believe how quiet it is. Thank you Steve's Plumbing and AC!

    Mark D Sanders
    -
    February 20, 2026

    This morning I had an idea that I needed a new toilet in my rental unit on Maui and itโ€™s 1 oโ€™clock and I have a new toilet. Fairly miraculous Iโ€™d say. Marcos got here told me my options and went and got a toilet and put it in and the day is still ahead of me. Time to go to the beachโ€ฆ

    Mary Miller
    -
    February 25, 2026

    Had great service from Steveโ€™s. Had gone to Loweโ€™s and Home Depot and it was a total waste of time. Called Steveโ€™s. Within a few hours the tech was at our house, checked what we had gave us quotes for replacement. Next morning he was here and did a beautiful replacement. Quick, clean, efficient nice guy, called me by name. So bypass l and h and go to Steveโ€™s.

    Andy Chenoweth
    -
    February 03, 2026

    Steveโ€™s prices are outrageously high. ย If you are considering them, I strongly suggest you get another bid or two. Hereโ€™s the backstory.ย  I called Steveโ€™s because our tenant reported a sewage backup in her ohana. I was off-island at the time (and Steveโ€™s knew it because they had to coordinate with my tenant for access.) Steveโ€™s said they could come the next day to run a camera scope down the line, which was encouraging. They reported that the scope showed tree roots had invaded the sewer pipe and that the pipe would need to be excavated and replaced. The charge for the camera scope was $471.20. The next day they called with a repair bid in the amount of $23,125.65. The written bid, which followed, described the proposed work as โ€œexcavate [a 40โ€™] trench to a maximum depth of 24โ€ to lay a new [40โ€™] sewer yard line of DWV piping with 4 inch PVC/ABS. Includes up to two (2) fittings.โ€ Having been around construction my entire adult life, I knew Steveโ€™s proposal was a total rip-off. When I said so, the Steveโ€™s representative immediately backed off and offered me a 10% discount. When I responded that this made the price only slightly less crazy, they then offered to let me negotiate a better price with a manager. I donโ€™t know what this tells you, but It tells me that Steveโ€™s throws out an extremely high bid to see what will stick and then negotiates, if necessary, to get the job. And, perhaps they factored in that I was in a vulnerable position, being off island with a tenant complaining of a habitability issue. After spending time on the phone with friends in the construction industry, I ended up calling what the Google says is likely the largest plumbing company on Maui. I will call this company โ€œCompany A.โ€ Youโ€™ve seen their vans. Company A charged $344 to camera scope the line, more than 25% less than Steveโ€™s. A significant difference, but not nearly as significant as the price disparity for doing the real work. Company Aโ€™s proposal stated that only 25โ€™ (rather than 40โ€™) of pipe needed to be excavated and replaced at a total cost of $5,482.72. That's right, Steveโ€™s bid was more than FOUR TIMES HIGHER than Company Aโ€™s!! Even if you were to adjust the prices for the difference in scope of work โ€” 25โ€™ vs. 40โ€™ in length (or run) โ€” Steveโ€™s bid would still be almost three times higher than Company Aโ€™s. And, the difference in scope of work also reflects poorly on Steveโ€™s. I would note that Company A performed the work on time and at the quoted price โ€” zero surprises. I hate to think how many unsuspecting customers have paid Steveโ€™s prices because they lacked the time or experience to question their prices.

    Kumu Nฤlani Hoewaa
    -
    December 21, 2025

    I had an outdoor water pipe burst and spray water everywhere, so I contacted Steveโ€™s Plumbing. Josiah Acang responded quickly and arrived at my home in no time. He immediately assessed the situation, capped the outdoor water line, and stopped the leak efficiently. Josiah was extremely friendly, professional, and courteous, and he worked quicklyโ€”everything was completed in less than five minutes. I was especially impressed that he chose not to charge me for the service. Outstanding service all around. I will definitely be using Steveโ€™s Plumbing again for all of my plumbing needs.

    Steve’s Plumbing Service

    Our Address

    270 Lalo St #101, Kahului, HI 96732, USA

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