Target
100 Ho'okele St, Kahului, HI 96732, USAAbout Target
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100 Ho'okele St, Kahului, HI 96732, USA
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I was fortunate enough to receive an invitation to their preview night (3.3.15) by a friend, thus avoiding maddening crowds on public opening day of 3.4.15. THE STORE: Maui's first Target boasts a Starbucks, Pizza Hut Express with a small seating area with views of the front parking lot, and pharmacy. The overall layout is easy to navigate with wide aisles and lots of checkout stands. The grocery and household goods sections which are what I'm most interested in, far exceeds their competitor's offerings by a big margin. My long hunt for a decent-looking indoor trash can has finally ended. The meats, fruits, and veggies all looked fresh and were priced very competitively or cheaper than supermarkets. And best of all? The majority of things were cheaper here than at Wally's. Score! The electronics department was well organized, especially the DVD's and Bluray's. No piles to rummage though, only neat-looking racks. Yes! They do have a tiny garden section, no plants, just a few tools and fertilizers. The pet section was okay. The variety of leashes and collars were on the small side but the food was plentiful. No fish for sale. TIP: They sell Papyrus-brand cards! OVERALL: A great addition to Maui's market, but I find myself at Walmart more as they have everything I need and then some.
I never had a bad experience before until now. I kindly tried to ask for help from a man at the electronics, just saying “Hi, excuse me-“ and he tells me, “I’m in the middle of something.” He had a frustrated face and rude tone and it made me feel as if I’m causing an inconvenience asking for help. I was not even offered to wait for at least 5-10 minutes. I just had a question about a product and would have appreciated if I was told, “Just one moment please.” There were no other employees around that were available and it made me uncomfortable and discouraged to ask any team member for help from now on. I ended up just walking away and will now start to place online orders if staff continues to be unprofessional with no customer service.
Raynette, at the customer service desk is a HUGE asset to this Target team. She was so helpful with my return and pick up items. I had a large order and she made sure I got everything. She had a lovely positive attitude and made me feel so welcome!! She even noticed one of the cleaning supplies I purchased was leaking and asked someone to get me a new item. Such great teamwork. Thank you so much for helping me today!!! ⭐️⭐️⭐️⭐️⭐️
Target is on target with the convenience of Circle card credit, great selection of products and value for purchases. Kahului store has excellent customer service, the store is always well maintained and shopping is a positive experience. Consistency is key.
Also looked through women's clothes and accessories yesterday in my local Maui Target store. Women's clearance section in the back corner was extremely messy and totally unacceptable. Disorganized, disheveled hanging clothes racks. Stained items. There were piles of loose clothes and hangers on top of and underneath all of the hanging racks and on the floor in the area. Better quality, more effective hangers with grooves, hooks or clips (like regular hangers!) need to replace their current version. The proof of their inefficiency is obvious. I felt compelled to take and share photos of this mess. The staff members or managers who are assigned or responsible for that section should be retrained, reprimanded, or terminated immediately. It actually made me feel ashamed and embarrassed as a loyal customer who has recommended this store for several years. I'll recommend Walmart, Foodland grocery stores, and local retail businesses to visitors for their shopping more frequently instead.