Mary Joyce gave me such a warm and helpful experience. She greeted me right away and took the time to help me find the perfect perfume scent. She wrapped it up quickly and efficiently, making everything smooth and easy. When I was ready to leave, she kindly asked if I had a phone number or a rewards program with them, which showed her thoughtful approach—especially since I had already mentioned I had signed up. With my retail management background, I genuinely believe she’s someone I would gladly hire because of her excellent customer service.
Chelsea
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October 02, 2025
John at Tommy Bahama in Whaler’s Village made us feel genuinely welcome from the moment we walked in. He went above and beyond to help us find exactly what we were looking for - even arranging to have a size that wasn’t in stock shipped directly to our home. His friendliness and professionalism made the entire experience feel personal, like we were shopping with a friend. Exceptional service like his is rare, and it’s the reason we’ll continue to shop at Tommy Bahama.
Kirk Scharein
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February 18, 2022
Pick up swimsuit shorts and some cologne. Very attentive staff providing service at the fitting rooms. Great selection of quality merchandise. The swimsuits in particular were reversible which made it a better bargain.
Jan Block
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January 31, 2025
Best happy hour on the island! We went twice while on vacation even though we were staying in Kanapali and it took 50 minutes to get there.
We love their coconut shrimp and coconut cloud martini. We had a Caesar salad, sliders on the first visit and the crab bisque and mahi tacos on the second. Everything was delicious and the service is attentive.
Seth
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December 07, 2023
John was great to talk with. He helped me pick out two wonderful shirts. Quality products and friendly services.
Mary Joyce gave me such a warm and helpful experience. She greeted me right away and took the time to help me find the perfect perfume scent. She wrapped it up quickly and efficiently, making everything smooth and easy. When I was ready to leave, she kindly asked if I had a phone number or a rewards program with them, which showed her thoughtful approach—especially since I had already mentioned I had signed up. With my retail management background, I genuinely believe she’s someone I would gladly hire because of her excellent customer service.
John at Tommy Bahama in Whaler’s Village made us feel genuinely welcome from the moment we walked in. He went above and beyond to help us find exactly what we were looking for - even arranging to have a size that wasn’t in stock shipped directly to our home. His friendliness and professionalism made the entire experience feel personal, like we were shopping with a friend. Exceptional service like his is rare, and it’s the reason we’ll continue to shop at Tommy Bahama.
Pick up swimsuit shorts and some cologne. Very attentive staff providing service at the fitting rooms. Great selection of quality merchandise. The swimsuits in particular were reversible which made it a better bargain.
Best happy hour on the island! We went twice while on vacation even though we were staying in Kanapali and it took 50 minutes to get there. We love their coconut shrimp and coconut cloud martini. We had a Caesar salad, sliders on the first visit and the crab bisque and mahi tacos on the second. Everything was delicious and the service is attentive.
John was great to talk with. He helped me pick out two wonderful shirts. Quality products and friendly services.