I promised myself that I was only going to purchase Tori Richard shirts whenever I visit the island of Oahu as they’re quite pricey. But, I happened to be in the area and the store had a Memorial Day sale going on, so in I went.
THE STORE:
Located on the first level of The Shops At Wailea near the northern entrance, it’s a quaint space that’s full of inventory. While organized, the men’s shirts were hidden behind one another, so you had to put in the effort of hunting in order not to miss anything.
The sale rack was adequate but none of the patterns on discount caught my eye. Instead, I ended up finding the regularly-priced shirt I passed up on at their Ala Moana Center location as my second ever purchase.
SERVICE:
The sole, young gal working was friendly, professional and even walked my bag around to me from behind the counter. Very classy. The only other time that happened was at Nordstrom Ala Moana.
OVERALL:
Advantage Maui as we have a slightly lower sales tax than Oahu.
Graham Quigley
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May 09, 2024
Amazing clothes!! After years of searching for some quality Hawaiian shirts, this place is it! Pow, the quality of shirts here is unparalleled.
Very kind staff, I got a new shirt and pair of shorts and I'm so happy with them. Such high quality clothing. I wanted to stand out front and promote the store! 🤙🌈
Danomacdad Mc
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May 25, 2021
Made a special effort to stop in and pick up a TR shirt. I have no idea what the previous review is talking about as I found the saleslady working absolutely wonderful. I’m a pretty big guy, so once I found a pattern I liked the salesperson sourced out several different sizes and cuts for me to try on, and with her help found the perfectly fitting shirt. Our interaction was friendly and efficient. I couldn’t be happier.
host ohana
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December 18, 2022
Shopped at TR today for a Christmas gift along with my fiancé and we had the most uncomfortable shopping experience ever. The clerk (bald, older, male, with tattoos) was standing by staring at us the entire time we were shopping without saying a word - not even offering suggestions. It felt very awkward, he was not personable at all and appeared to look annoyed. This is completely unacceptable for customers who spend hundreds of dollars and who are repeat customers. I can say we will not be back spending money here anytime soon. Please train your staff!
Travel 4 Animals
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May 11, 2023
Great experience today. Saw the bad review about the clerk (bald older guy w tats). He was really helpful and friendly to us. Went out of his way to find me the right cuts and gave great advice. We’ll come back.
I promised myself that I was only going to purchase Tori Richard shirts whenever I visit the island of Oahu as they’re quite pricey. But, I happened to be in the area and the store had a Memorial Day sale going on, so in I went. THE STORE: Located on the first level of The Shops At Wailea near the northern entrance, it’s a quaint space that’s full of inventory. While organized, the men’s shirts were hidden behind one another, so you had to put in the effort of hunting in order not to miss anything. The sale rack was adequate but none of the patterns on discount caught my eye. Instead, I ended up finding the regularly-priced shirt I passed up on at their Ala Moana Center location as my second ever purchase. SERVICE: The sole, young gal working was friendly, professional and even walked my bag around to me from behind the counter. Very classy. The only other time that happened was at Nordstrom Ala Moana. OVERALL: Advantage Maui as we have a slightly lower sales tax than Oahu.
Amazing clothes!! After years of searching for some quality Hawaiian shirts, this place is it! Pow, the quality of shirts here is unparalleled. Very kind staff, I got a new shirt and pair of shorts and I'm so happy with them. Such high quality clothing. I wanted to stand out front and promote the store! 🤙🌈
Made a special effort to stop in and pick up a TR shirt. I have no idea what the previous review is talking about as I found the saleslady working absolutely wonderful. I’m a pretty big guy, so once I found a pattern I liked the salesperson sourced out several different sizes and cuts for me to try on, and with her help found the perfectly fitting shirt. Our interaction was friendly and efficient. I couldn’t be happier.
Shopped at TR today for a Christmas gift along with my fiancé and we had the most uncomfortable shopping experience ever. The clerk (bald, older, male, with tattoos) was standing by staring at us the entire time we were shopping without saying a word - not even offering suggestions. It felt very awkward, he was not personable at all and appeared to look annoyed. This is completely unacceptable for customers who spend hundreds of dollars and who are repeat customers. I can say we will not be back spending money here anytime soon. Please train your staff!
Great experience today. Saw the bad review about the clerk (bald older guy w tats). He was really helpful and friendly to us. Went out of his way to find me the right cuts and gave great advice. We’ll come back.