Amazing clothes!! After years of searching for some quality Hawaiian shirts, this place is it! Pow, the quality of shirts here is unparalleled.
Very kind staff, I got a new shirt and pair of shorts and I'm so happy with them. Such high quality clothing. I wanted to stand out front and promote the store! 🤙🌈
Danomacdad Mc
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May 25, 2021
Made a special effort to stop in and pick up a TR shirt. I have no idea what the previous review is talking about as I found the saleslady working absolutely wonderful. I’m a pretty big guy, so once I found a pattern I liked the salesperson sourced out several different sizes and cuts for me to try on, and with her help found the perfectly fitting shirt. Our interaction was friendly and efficient. I couldn’t be happier.
Travel 4 Animals
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May 11, 2023
Great experience today. Saw the bad review about the clerk (bald older guy w tats). He was really helpful and friendly to us. Went out of his way to find me the right cuts and gave great advice. We’ll come back.
host ohana
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December 18, 2022
Shopped at TR today for a Christmas gift along with my fiancé and we had the most uncomfortable shopping experience ever. The clerk (bald, older, male, with tattoos) was standing by staring at us the entire time we were shopping without saying a word - not even offering suggestions. It felt very awkward, he was not personable at all and appeared to look annoyed. This is completely unacceptable for customers who spend hundreds of dollars and who are repeat customers. I can say we will not be back spending money here anytime soon. Please train your staff!
Tahir Rashid
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May 22, 2021
I went here with my family and had very unfriendly experience. Everytime I come to Maui, I spend a few hundred dollars at this place. I wanted to buy a few shirts but the lady with an accent wouldn't attend to us. She kept talking to a customer who was trying to disengage and leave. In the past, we always had friendly customer service at both Wailea and Kaanapali stores. I am sure that lack of my sale wouldn't make any difference to Tori Richard. I wanted to share this with other brown people like me who may want to shop here.
Amazing clothes!! After years of searching for some quality Hawaiian shirts, this place is it! Pow, the quality of shirts here is unparalleled. Very kind staff, I got a new shirt and pair of shorts and I'm so happy with them. Such high quality clothing. I wanted to stand out front and promote the store! 🤙🌈
Made a special effort to stop in and pick up a TR shirt. I have no idea what the previous review is talking about as I found the saleslady working absolutely wonderful. I’m a pretty big guy, so once I found a pattern I liked the salesperson sourced out several different sizes and cuts for me to try on, and with her help found the perfectly fitting shirt. Our interaction was friendly and efficient. I couldn’t be happier.
Great experience today. Saw the bad review about the clerk (bald older guy w tats). He was really helpful and friendly to us. Went out of his way to find me the right cuts and gave great advice. We’ll come back.
Shopped at TR today for a Christmas gift along with my fiancé and we had the most uncomfortable shopping experience ever. The clerk (bald, older, male, with tattoos) was standing by staring at us the entire time we were shopping without saying a word - not even offering suggestions. It felt very awkward, he was not personable at all and appeared to look annoyed. This is completely unacceptable for customers who spend hundreds of dollars and who are repeat customers. I can say we will not be back spending money here anytime soon. Please train your staff!
I went here with my family and had very unfriendly experience. Everytime I come to Maui, I spend a few hundred dollars at this place. I wanted to buy a few shirts but the lady with an accent wouldn't attend to us. She kept talking to a customer who was trying to disengage and leave. In the past, we always had friendly customer service at both Wailea and Kaanapali stores. I am sure that lack of my sale wouldn't make any difference to Tori Richard. I wanted to share this with other brown people like me who may want to shop here.